We know that we provide all of our customers with an enviable, professional service
- from enquiry through to sale and settlement - but you shouldn't just take our
word for it! We have hundreds of satisfied customers, both buyers and sellers, including
some of the UK's leading fleet operators, finance houses and asset management companies,
who are more than happy to tell you what they think too.
"I come up from Gatwick to buy cheap* trucks for export. The way Protruck works
suits me and Charlie's always got loads of suitably priced stock at auction"
Pacific Auto Services
*Dougie used another word
Tell us what you think
We know that it is important to listen to all our customers - whether we hear good
things or bad! If we hadn't listened and taken action, then we wouldn't have had
such phenomenal growth in the commercial vehicle auction industry and we wouldn't
have kept all of our existing customers and won over so many more new ones.
We can only improve if you tell us what we are doing wrong, or right, obviously.
If there is anything you want to tell us about that is bothering you or any suggestions
you wish to make to improve our auction services, facilities, premises, website
or even staff, then you can let us know by using our confidential feedback form.
- Buying & selling - could we do anything more to make the buying
and selling process easier?
- Vehicle transport - are we always punctual and professional collecting/delivering
- Online bidding - how do you find our partner facility Live Bid
which allows you to place absentee bids?
- Auction facilities - are our premises and facilities on auction
day up to scratch?