We know that we provide all of our customers with an enviable, professional service
- from enquiry through to sale and settlement - but you shouldn't just take our
word for it! We have hundreds of satisfied customers, both buyers and sellers, including
some of the UK's leading fleet operators, finance houses and asset management companies,
who are more than happy to tell you what they think too.
As a manufacturer MAN needed a company that would give its used truck products the
best potential for sale at the best prices. After careful consideration and in depth
research, MAN TopUsed decided to place its Auction business with Protruck. A partnership
that enables both parties to discuss what will work best for MAN TopUsed.
Protruck's professionalism, knowledge and enthusiasm is refreshing and they put
a huge amount of effort into advertising, pre-sale marketing and editorials in order
to ensure that MAN get the results they want.
The attendance at the first branded MAN TopUsed sale and the results achieved were
very encouraging, and this was in our opinion as a result of Protruck's hard work
and determined approach to achieve the best prices possible for its customers.
Andy Holliday - UK Trade Manager
Protruck have been working closely with CEMEX for four years because they offer a seamless route to market for our de-fleeted equipment. We have been very impressed with their speed of response, flexibility and ownership of the collection process throughout this time. Equally important has been their extensive network of buyers which has enabled us to achieve good market prices for equipment sold.
Craig Hooper - National Operations & Projects Manager
Protruck Auctions share our philosophy of 'Customer Service First' - their extensive
services match our requirement for a professional, secure asset disposal. Our partnership
relationship with Protruck offers us the benefits of an initial valuation, agreed
reserve pricing, pre-sale marketing of assets, regular well attended auctions, additionally
offering online bidding through to a prompt payment process with tailored reporting,
all elements which are vital in ensuring a successful and cost-efficient re-marketing
David Pantry - General Manager, Sales & Asset Remarketing
Seven Asset Management
Bank of Ireland have been a client of Protruck Auctions Ltd since their incorporation
and have always found their expertise and honesty in asset values invaluable to
enable us to maximize returns on asset sales. The service they offer from asset
collection right through to payment after sale we have found to be completely reliable
with their emphasis being on customer relationship and support.
Hazel Harden - Collection Manager
Bank of Ireland
Protruck Auctions have continued to maintain a first class service from the first
day I used them to auction the Walkers Snacks Distribution Ltd fleet. From my initial
phone call they efficiently give me an estimated sale value, forthcoming sale dates
and arrange a date and time to pick up our vehicles. On the date of the sale I get
an update of auction results with prompt payment to follow. In short they take away
all the hassle of selling a large fleet and return very competitive sales results.
Dave Parkes MSOE MIRTE - Fleet Engineer
Tell us what you think
We know that it is important to listen to all our customers - whether we hear good
things or bad! If we hadn't listened and taken action, then we wouldn't have had
such phenomenal growth in the commercial vehicle auction industry and we wouldn't
have kept all of our existing customers and won over so many more new ones.
We can only improve if you tell us what we are doing wrong, or right, obviously.
If there is anything you want to tell us about that is bothering you or any suggestions
you wish to make to improve our auction services, facilities, premises, website
or even staff, then you can let us know by using our confidential feedback form.
- Buying & selling - could we do anything more to make the buying
and selling process easier?
- Vehicle transport - are we always punctual and professional collecting/delivering
- Valeting - how do we do in the preparation of vehicles before they
go under the hammer?
- Online bidding - how do you find our partner facility Live Bid
which allows you to place absentee bids?
- Auction facilities - are our premises and facilities on auction
day up to scratch?